We aren’t just another software company; we are partners who truly understand your world. For over 20 years, we have worked side-by-side with non-profit organisations to co-create tools that solve real-world challenges. Because we are moving toward a steward-ownership model, our priority will always be your social impact, not just our bottom line. You can trust that our technology is built to serve your mission, now and in the long term.

Our platform is built to scale alongside you. Whether you are a small, local team or a large-scale international organisation, impactID is designed to adapt to your specific needs. Because our approach is modular, you have the freedom to pick and choose only the tools that are most important to you right now. This ensures you are never paying for functionality you don’t use. Pricing is transparent and accessible, starting from just €9 per user, per month. And to help you get started without any risk, your first month is on us.

We make onboarding as seamless as possible. You can start with the modules most relevant to your current workflow and expand at your own pace. For larger organisations, our consultants provide full implementation support and tailored training sessions to ensure a smooth onboarding for your entire team. For small organisations, the platform is designed to self-onboard, but we are always here to help!

We understand that donor and project data can be highly sensitive, which is why our software is designed with security and privacy at its core. Our cloud-based infrastructure leverages state-of-the-art security measures, including end-to-end encryption and regular security audits, to protect your data at every stage. 

The software provides robust tools for managing donor information securely, such as granular access controls, role-based permissions, and detailed activity logs, ensuring that only authorized personnel can access sensitive data. The software also includes built-in features for obtaining explicit consent, managing opt-ins/opt-outs, and enabling donors to access, update, or request deletion of their personal information, fully complying with GDPR and other global data protection regulations. In fact, our platform consistently ranks in the top 5% of the most secure web applications online.

All data is currently stored in secure datacenters within the EU. To ensure long-term stability, we are proactively developing regional storage options to meet evolving geopolitical needs.

In addition, we implement continuous monitoring, automated threat detection, and regular vulnerability assessments to proactively safeguard against potential risks. Data backups are encrypted and stored securely to ensure business continuity in case of unforeseen events. 

Not at all. Our software is designed to be intuitive and user-friendly, ensuring that even those with limited technical knowledge can navigate it with ease. Additionally, we offer comprehensive support and training to help your team get comfortable with the tools. If you have any concerns or need assistance, don’t hesitate to reach out; we are just a call away.